Ethically, contact the shipper/seller and tell them it was finally received. Most, after refunding the money, don’t want to go to the expense of charging you again. Those refunds are expensive to the sellers normally. Legally, you probably don’t have to do anything, but don’t take anyone’s word for it here.
Why did Etsy refund my customer?
Etsy refunded the buyer for the misuse of their card. It’s seller protection at work.
Do refunds affect Etsy?
If you use Etsy Payments, you can issue a refund after the payment is processed, and before 180 days after the payment is processed. If you refund a buyer through another method after 180 days have passed since the date of the transaction, Etsy won’t refund your seller fees.
What does Etsy covered refund mean?
by MotoBear. Etsy Seller. 01-19-2018 08:56 PM. Hi Merilin! The “Covered by Etsy” reason for a refund means that Etsy covered the cost of the refund.
Are refunding services illegal?
In the U.S., it’s illegal. It’s fraud and potentially larceny (theft) at the state level; penalties vary by state, and may also depend on the value of the package.
How long do Etsy refunds take?
Once the seller issues your refund, it can take 2-5 business days to appear in your original payment method. Refunds issued to non-US payment methods can take up to 30 days to appear. If you’re waiting for a refund through PayPal, check your PayPal account to see if the refund is complete.
Are purchases protected on Etsy?
So, when you make your Etsy purchase, you can rest assured, you’re protected by PayPal. Good question. The Etsy Purchase Guarantee badge will let shoppers know that they can resolve any issues with their order through Etsy’s case system after trying to work with the seller.
How long does it take to get refund from Etsy?
